IS YOUR SEWER LINE BLOCKED

DON’T TAKE CHANCES!

Do not attempt to clear blocked sewer lines beyond the walls of a building without taking the proper precautions.

Before work starts, a few questions to ask your plumber:

Do you need to clear the sewer line beyond the walls of the building?
If the answer is no: work can begin.
If the answer is yes:

Do you plan to use any rotating equipment or water jetting?
If the answer is no: work can begin.
If the answer is yes:

Will you be making a video inspection of the sewer line to confirm visually that there is no natural gas line running through it, and will you be taking every precaution?
If the answer is yes: work can begin.
If the answer is no:

It is important to contact Info-Excavation at 1 800 663-9228 and select the emergency option to request a locate for any natural gas lines that may be nearby.

IMPORTANT: Never begin clearing sewer lines until you have the locate sheet and additional instructions.

The locate service is quick and free of charge.

What you need to know:

Damage to a natural gas line could cause a gas leak and a subsequent fire or explosion.

Water that is bubbling, a hissing sound, a natural gas odour, or a puff of dust: these are all signs that a natural gas line has been damaged while clearing out a sewer line.

If you suspect a natural gas leak:

  • evacuate the building at once
  • move to a safe distance
  • call 9-1-1.
MESSAGE IMPORTANT
Dans le cas d'une interruption de service de Postes Canada, vous êtes toujours responsable de la tenue de votre compte à jour. Gazifère offre plusieurs options pour vous aider à gérer votre compte. ______________________________________________________________________
IMPORTANT MESSAGE
In the event of a Canada Post service disruption, you are still responsible for keeping your account up to date. Gazifère offers several options to help you manage your account.
Risque d’inondations dans divers
secteurs de Gatineau
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in various sectors of Gatineau
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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Risque d’inondations dans divers
secteurs de Gatineau
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in various sectors of Gatineau
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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