DO YOU SMELL GAS IN YOUR HOUSE?

Natural gas is colourless, odourless and non-toxic. As a safety precaution, to enable the speedy detection of a leak of natural gas, a chemical that smells like rotten eggs is added to it. The unusual smell is immediately noticeable. When natural gas appliances are operating properly, there is no odour.

If the smell is very weak and coming from an appliance:

  • Open the doors and windows to ventilate the house.
  • Call the Gazifère emergency number at once: 819 771-8321 and select option 1.

If the smell is strong and you hear a hissing sound:

  • Stay calm. Do not use the telephone, do not touch a switch, do not turn any appliance on or off, do not smoke and do not light a flame of any kind.
  • Immediately evacuate all occupants and pets.
  • If possible, leave the door open to ventilate the house.
  • Call our emergency number from a neighbour’s telephone.
  • If the leaking natural gas is burning, do not try to put the fire out. Dial 9-1-1.

There is no charge for a safety inspection following the reporting of a suspected natural gas odour.

MESSAGE IMPORTANT
Dans le cas d'une interruption de service de Postes Canada, vous êtes toujours responsable de la tenue de votre compte à jour. Gazifère offre plusieurs options pour vous aider à gérer votre compte. ______________________________________________________________________
IMPORTANT MESSAGE
In the event of a Canada Post service disruption, you are still responsible for keeping your account up to date. Gazifère offers several options to help you manage your account.
Risque d’inondations dans divers
secteurs de Gatineau
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in various sectors of Gatineau
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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Risque d’inondations dans divers
secteurs de Gatineau
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in various sectors of Gatineau
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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