PAY YOUR BILL

Gazifère offers various ways of paying your bill: by mail or through your financial institution (online, telephone banking, automated banking machine or at your local branch). Our Pre-Authorized Payment Plan and Budget Billing Plan are also a very practical options.

Please note that your Gazifère bill must be paid within 15 days of the billing date.

Pre-authorized Payment Plan

Make your life easier! When you sign up for our Pre-Authorized Payment Plan (PAPP), the full amount of your natural gas bill will be withdrawn each month from your bank account on the payment due date. If you have not signed up for online billing with Gazifère, you will continue to receive your monthly billing statement by mail.

Join the Plan now by filling out the online form. There is no charge for joining the PAPP, and you can cancel at any time without incurring any cancellation charges.

It is also very easy to sign up for the Pre-Authorized Payment Plan, which is listed among the online services offered under My Account. Click here.

For more information, please contact a customer service representative at 819 771-8321 option 6, or e-mail us at info@gazifere.com.

Budget Billing Plan

For easier budgeting, Gazifère suggests that you sign on to our Budget Billing Plan (BBP). This simple and practical service allows you to spread the total cost of your annual natural gas consumption over twelve monthly payments.

When you join the BBP, we will determine the amount of your monthly payment. To reflect your consumption and any variation in the cost of natural gas, your monthly payment is revised twice a year: in March or April and in September, when Gazifère calculates the monthly payment for the following year.

Customers leasing appliances from Gazifère should note that monthly leasing charges are not included in your BBP.

There is absolutely no charge to join the BBP and you may cancel at any time, without incurring any cancellation charges.

For more information, please contact a customer service representative at 819 771-8321 option 6, or e-mail us at info@gazifere.com.

MESSAGE IMPORTANT
Dans le cas d'une interruption de service de Postes Canada, vous êtes toujours responsable de la tenue de votre compte à jour. Gazifère offre plusieurs options pour vous aider à gérer votre compte. ______________________________________________________________________
IMPORTANT MESSAGE
In the event of a Canada Post service disruption, you are still responsible for keeping your account up to date. Gazifère offers several options to help you manage your account.
Risque d’inondations dans divers
secteurs de la ville de Gatineau
Étant donné qu’un avis d’inondations a été émis pour certains secteurs, Gazifère pourrait être dans l’obligation de couper l’alimentation en gaz naturel à votre propriété, pour votre sécurité. Dans cette éventualité, nous rétablirons les services lorsque les eaux auront baissé.

Pour plus d’information sur la sécurité concernant vos appareils à gaz naturel et sur la mise à jour de la situation des inondations émise par la Ville de Gatineau cliquez ici.

Flood risk in various sectors of the
City of Gatineau
Due to the flood advisory that has been issued in some areas, Gazifère may have to turn off the gas service to your property for safety. We will restore service when flooding has subsided.

For more information on natural gas equipment safety and updates in French issued by the City of Gatineau, click here.

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Risque d’inondations dans divers
secteurs de Gatineau
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in various sectors of Gatineau
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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info-ex.com
info-ex.com
Risques d’inondation dans les secteurs Aylmer (rue Fraser)
et Gatineau (rues Jacques-Cartier, Saint-Louis, Riviera, Parisien et du Ruisseau)
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in sectors Aylmer (Fraser St.) and
Gatineau (streets Jacques-Cartier, Saint-Louis, Riviera, Parisien, and du Ruisseau)
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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Réouverture de votre compteur
Si votre compteur ou vos appareils à gaz naturel ont été fermés en raison des inondations, pour plus d’information concernant la réouverture de votre compteur et vos prochaines factures de Gazifère, cliquez ici.
Turning on your meter
If your meter or natural gas appliances were turned off due to flooding, and you would like to obtain more information about turning on your meter and about your future gas bills, click here.
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MESSAGE IMPORTANT
Nous éprouvons actuellement des difficultés avec notre système téléphonique. Les appels d'urgence seront traités en priorité. Merci de votre compréhension.
IMPORTANT MESSAGE
We are currently experiencing technical difficulties with our telephone system. Emergency calls will be given priority. Thank you for your understanding.
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Sollicitation porte-à-porte
Door to door solicitation