Flooding and Natural Gas Equipment Safety Advisory
Any natural gas appliance, meter or regulator that gets partially or fully submerged in water presents a potential risk.
Should that happen, be sure to contact Gazifère technical services at 819-771-8321 at any time. They are available 24 hours a day, 7 days a week, and will send a technician to inspect your natural gas equipment to ensure that everything is in order.
Never venture into a flooded area where there is equipment running on electricity, including gas-fired appliances, due to the risk of severe injury from electrical shock.
If you smell gas or notice any damage to natural gas equipment, leave the area immediately, and call the Gazifère emergency number at 819-771-8321. Your call will be given priority.
ONCE THE WATER HAS RECEDED
If a natural gas appliance has been submerged or turned off as a safety precaution, you must proceed as follows once the water has receded:
If you are renting your equipment, contact Gazifère at 819-771-8321 to have one of our technicians come an inspect your equipment, and start up the meter and your appliances.
If you own your equipment, you can contact any certified natural gas contractor to inspect your appliances. Afterwards, you or your contractor can contact Gazifère at 819-771-8321 to request that your meter and appliances be started up again.
If your appliances were not affected by the flooding, but your natural gas meter was shut off as a safety precaution, contact Gazifère at 819-771-8321 to have one of our technicians come and start up the meter and your appliances.