We would like to warn you against fraudulent emails currently circulating and stating that you have a gas bill to pay.
No one is safe from digital fraud, to protect yourself and others you need to adopt secure practices and have the right information in hand.
If you have subscribed to online billing, you will receive an email from: email@example.com in which will be a link to your Customer Area, as well as your address, the amount to be paid and the due date.
Here are some tips to protect yourself against email phishing:
- Check if the sender’s email address seems known and legitimate to you. If you are unsure of an email that appears to be from a known company, contact them before replying to make sure the message is legitimate.
- Never send personal or financial information by email (social insurance number, credit card number, date of birth, password, etc.)
- Always access the company’s website using the website address (URL) that you know is correct.
- Regularly review your bank and credit card statements to make sure all transactions are authorized.
- Make sure your home computer is protected. Install anti-spam, spyware and anti-virus software and always keep updating.
If you receive a fraudulent email, there are two things you need to do: report it by contacting us at firstname.lastname@example.org and delete the email.
Rest assured that your security and your personal information is our priority. We are reviewing the situation closely and have already taken steps to report these phishing attempts.
We thank you for your vigilance and your usual collaboration.