AIR EXCHANGERS WITH HVR-old - Natural Gas, Heating, Furnace Gatineau - Gazifère

AIR EXCHANGER WITH HEAT RECOVERY VENTILATOR (HVR)

RECEIVE UP TO $350

For more than 30 years, the building code has required that new—better insulated—homes be equipped with an air exchanger to ensure proper ventilation and superior air quality. However, there are different models of air exchangers, and only some of them provide heat recovery.

Some air exchangers are equipped with a system that makes it possible to recover and transfer the heat from the outgoing to the incoming air without the two coming in contact. Air exchangers with a heat recovery system (heat recovery ventilators) are a more effective and economical way of ventilating your home, because they retain the heat from the energy used for heating. Since 2012, this type of equipment has been required under Quebec’s Construction Code.

Gazifère provides $350 in financial support for the purchase of an air exchanger equipped with a heat recovery system*.

You can purchase such an exchanger from the heating, ventilation and air conditioning contractor of your choice. The following two are authorized agents of Gazifère for natural gas installations:

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*The equipment to be installed must be certified by the Home Ventilating Institute. For the list of eligible equipment, go to www.hvi.org.

Barette & Bernard Combustion inc.
36, rue de Varennes, unité 1
Gatineau
barettebernard-enerflamme.com
819 243-5358

Réfrigération et Gaz Centre-Ville
26, chemin Industriel
L’Ange-Gardien
rgcv.ca
819 986-2015

WHO WOULD BE INTERESTED IN THIS PROGRAM?

Anyone whose home is on natural gas (Rate 2) and whose current air exchanger is not equipped with a heat recovery system.

Anyone who does not already have a heat exchanger or whose current air exchanger already is equipped with a heat recovery system is not eligible for this program.

HOW DO I DETERMINE WHETHER MY CURRENT AIR EXCHANGER HAS A HEAT RECOVERY SYSTEM?

Heat recovery ventilators can’t be easily identified by their physical appearance. However, if your home was built before 2011, your current air exchanger probably does not have a heat recovery system.

WHAT DO YOU HAVE TO DO?

STEP 1: SEND US YOUR PRE-ADMISSION FORM
In order to receive the financial assistance offered by Gazifère, you will need pre-admission approval before the appliance is installed.

STEP 2: OBTAIN GAZIFÈRE’S APPROVAL

Gazifère will confirm receipt of the pre-admission form within 10 working days. Gazifère processes pre-admissions on a first come, first served basis, and depending on the availability of funds.

STEP 3: ARRANGE FOR THE INSTALLATION OF THE NEW APPLIANCE

STEP 4: SUBMIT YOUR APPLICATION
You must include the following two documents:

  • The technical data sheet of the appliance
  • The invoice for the purchase of the appliance

The invoice must be dated in the current year. The model number of the installed appliance and the date of installation must be indicated. The date of installation must be later than your pre-admission.

Send your documents
by mail to:
c/o Energy Efficiency
Gazifère
706, boulevard Gréber
Gatineau (Québec) J8V 3P8

or by e-mail to:
Programmes.Efficacite.Energetique@gazifere.com

STEP 5: OBTAIN FINANCIAL ASSISTANCE

Gazifère will review your application. If information is missing, we will contact you promptly.

You will be informed in writing as to whether your application for financial assistance has been approved or turned down. If approved, the amount will be indicated, and a cheque will be mailed to the address provided on the pre-admission form.

*Please note that program terms and conditions and amounts of financial assistance may be changed without notice.

Avis de sécurité aux clients de la région
Nos équipes répondent aux appels d'urgence dans cette zone à cause de la tempête. Si vous sentez une odeur de gaz, composez le 1-866-763-5427 ou le 911. ______________________________________________________________________
Safety notice to customers in the region
Our crews are responding to emergency calls in this area due to the storm. If you smell gas, call 1-866-763-5427 or 911.
Risque d’inondations dans divers
secteurs de la ville de Gatineau
Étant donné qu’un avis d’inondations a été émis pour certains secteurs, Gazifère pourrait être dans l’obligation de couper l’alimentation en gaz naturel à votre propriété, pour votre sécurité. Dans cette éventualité, nous rétablirons les services lorsque les eaux auront baissé.

Pour plus d’information sur la sécurité concernant vos appareils à gaz naturel et sur la mise à jour de la situation des inondations émise par la Ville de Gatineau cliquez ici.

Flood risk in various sectors of the
City of Gatineau
Due to the flood advisory that has been issued in some areas, Gazifère may have to turn off the gas service to your property for safety. We will restore service when flooding has subsided.

For more information on natural gas equipment safety and updates in French issued by the City of Gatineau, click here.

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Risque d’inondations dans divers
secteurs de Gatineau
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in various sectors of Gatineau
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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info-ex.com
info-ex.com
Risques d’inondation dans les secteurs Aylmer (rue Fraser)
et Gatineau (rues Jacques-Cartier, Saint-Louis, Riviera, Parisien et du Ruisseau)
Pour les clients touchés par cet avis, pour des raisons de sécurité, Gazifère se voit dans l’obligation de couper l’alimentation en gaz naturel à la propriété. Nous rétablirons les services lorsque les eaux auront baissé. Pour plus d’information cliquez ici.
Flood risk in sectors Aylmer (Fraser St.) and
Gatineau (streets Jacques-Cartier, Saint-Louis, Riviera, Parisien, and du Ruisseau)
For customers in the affected areas, Gazifère has had to turn off the supply of natural gas to the property for safety reasons. We will reconnect the gas once the water has receded. For more information, click here.
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Réouverture de votre compteur
Si votre compteur ou vos appareils à gaz naturel ont été fermés en raison des inondations, pour plus d’information concernant la réouverture de votre compteur et vos prochaines factures de Gazifère, cliquez ici.
Turning your meter back on
If your meter or natural gas appliances were turned off due to flooding, and you would like to obtain more information about turning your meter back on and about your future gas bills, click here.
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MESSAGE IMPORTANT
Nous éprouvons actuellement des difficultés avec notre système téléphonique. Les appels d'urgence seront traités en priorité. Merci de votre compréhension.
IMPORTANT MESSAGE
We are currently experiencing technical difficulties with our telephone system. Emergency calls will be given priority. Thank you for your understanding.
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Sollicitation porte-à-porte
Door to door solicitation
Avis
Lors d’une interruption du service postal, vous demeurez responsable d’acquitter le solde de votre facture à la date d’échéance. Gazifère vous propose différentes options pour en obtenir le solde ainsi que pour en effectuer le paiement. Pour plus d’information, cliquez ici. ______________________________________________________________________
Notice
During a Canada Post service disruption, you are still responsible for keeping your account up to date. Gazifère offers several options to help you manage your account. For more information, click here.
AVIS - ACCUMULATION DE NEIGE
Pour le bon fonctionnement de vos appareils à gaz naturel, il est important de déneiger soigneusement les entrées d’air extérieures, les conduits d’évacuation et le compteur. Faites-le régulièrement et surtout lors d’importantes accumulations de neige. ______________________________________________________________________
NOTICE - ACCUMULATION OF SNOW
To ensure the safe and efficient operation of your natural gas appliances, it is important that you carefully clear the exterior air intakes, exhaust pipes and meter. Clear regularly and especially when there's a heavy accumulation of snow.
Réouverture de votre compteur
Si votre compteur ou vos appareils à gaz naturel ont été fermés en raison des inondations, pour plus d’information concernant la réouverture de votre compteur et vos prochaines factures de Gazifère, cliquez ici.
Turning your meter back on
If your meter or natural gas appliances were turned off due to flooding, and you would like to obtain more information about turning your meter back on and about your future gas bills, click here.